KONAWEB - Big Island of Hawaii

MOVING AND MOVERS

Tips from Two of our Members


MOVING AND MOVERS

Posted by Harry Priti on Wednesday, 24 February 2010, at 3:44 p.m.
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Aloha,
In response to the thread on moving to the Big Island, I would like to offer this information:

If you think you can sell your household goods for a reasonable price, it might be better to buy here. However, household goods don't usually sell for more than 10%of their value at a garage sale. You can try and get an estimate from a moving company for the cost of shipping your furniture. Problem is, shippers always underestimate the cost of shipping. They'll tell you anything to get the job, but the contract states it's just an estimate subject to weigh-in at their warehouse. And who follows them down to the warehouse to watch them weigh the stuff? They might estimate the cost at $5,000 but when they get to the warehouse they call you back and apologize for under-estimating the weight and the cost will now be $8,000.

One thing to consider, even though you may be in love with your current furniture, it's probably mainland style stuff. You may want to purchase new furniture in the more tropical styles which are available over here. It costs between $10K and $20K to furnish a 2 bedroom condo depending on the quality.

If you do decide to ship your furniture over you have two choices depending on the availability of shippers in your area. You can build your own crates and pack up your stuff yourself, rent a van, and drive the stuff to some shippers loading dock. That's what I did. But I was in a business that used shippers all the time so I was familiar with using them. I think I used Consolidated Freightways. One problem with this method is that you then have to pick up everything yourself at Hilo or Kawaihae Harbor.

The other option is to hire movers. If you chose to use movers, I suggest using a moving company that that has a representative over here. Here in Kona there is Kona Trans which is a United Van Lines rep. In Hilo, Big Isle Moving is a rep for North American Van Lines. When choosing a mover, the most important thing for you to do is ask around for recommendations from friends in your community. You need a 100% accurate list of everything packed and you need insurance, including maritime. You want to be there the whole time to watch the movers. Be sure and leave an extra day for the movers to complete their job. In other words, if the movers claim they will be done by a certain day, make your plane reservations for two days later. If they get done on time, stay in a hotel for a couple of nights. You will be glad you did, because if they take an extra day, you can then be there to watch them finish. Make sure that they do not mark any packages THEY pack "packed by owner". Make sure each box has a consecutive number and that you have an inventory of what's in each numbered box (this is very important for insurance reasons). Make sure all the boxes get on the truck. If they fill the truck and say they have to go to the warehouse and come back; wait for them! That way you have proof that every box was on the truck. If anything is missing when you arrive then your insurance will cover it. Try and follow them to the warehouse so you can watch when your items are weighted. The estimater will under estimate the weight to get the price down to get the bid. Your contract state that this is only an "estimate" and you will be charged for the actual weight of the shipment. If you don't watch them weigh the shipment then you have no idea what it actually weighed.

I have had clients get ripped off by the movers on the mainland. The truck drivers know you are leaving and will never be back. So they will mark boxes "Packed By Owner" so they don't have to inventory the contents. Also, they pull the trick of not finishing on the day they know you are flying out. They say they have to take a load back to the warehouse and will be back. They never come back but you have to leave to catch your plane. They then claim they came back and got the rest of the boxes but they actually came back and stole the rest of the boxes. But there is no way to prove, once the shipment gets to Hawaii, when the boxes went missing. That's why you have to watch them load every box. Another trick is to add a thousand pounds to the weight. They know you are not going to weigh the shipment when it arrives.

Be sure and have the shipment insured. There are two insurances, ground and maritime. Get them both. Good luck!

Home Buyer Beware - 3 Little-Known Moving Scams

Mahalo, Harry
Harry M. Pritikin R(S) Big Island Specialist
Agent at Koa Realty

"This information is correct to the best of my knowledge but could have errors or inaccuracies and is therefore not guaranteed."

More shipper tips to add to Harry's info

Posted by Cheryl K on Wednesday, 24 February 2010, at 8:23 p.m.
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In response to 117400: MOVING AND MOVERS, posted by Harry Priti on Wednesday, 24 February 2010, at 3:44 p.m.

My husband and I are veterans of many military moves in which the contents of our entire house were shipped. It may be a little different if you don't have so much "stuff" to move. However, with a professional move, the packers should be doing the inventorying and writing down each item on a line with a specific number that relates to the box it is being put in. The homeowner must constantly monitor this so that the description is correct and terms to describe the items are used that you recognize. You must get a copy of this inventory so that you have proof of what was shipped for insurance and other purposes. (If this is a do it yourself move and you pay for insurance, you may need to do this yourself.)

The boxes are loaded into wooden crates which should have a special seal affixed which will indicate tampering if the box is opened before it gets to you. Watch to make sure it is put on before the crates are taken away.

Each box of goods and crate should have the name of the person whose goods are being shipped.

If there is stuff you don't want moved (like your suitcases, personal items, etc.) put it in some separate place like a bathroom and clearly mark on the door that nothing there goes. Packers will pack everything as additional weight adds to their profit. We arrived on Guam and unpacked to find the fireplace tools that we had planned on leaving in Wash. On another move, they had packed the garbage cans complete with trash! Fortunately, it was a local move! Anyway, watch the packers carefully. If you have more than one packer, one person if not enough to monitor what is going on. Get help.