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Hawaiian Telcom vs Oceanic for internet in Waikoloa

Posted by Lorelei R2 on Friday, 21 April 2017, at 8:05 a.m.
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We have been customers with Hawaiian Telcom for close to a decade, because they have much better customer service than Oceanic, and we have always been pleased with their products and extremely fast response times. And, bonus, Hawaiian Telcom hires locals to staff their call centers, as opposed to Oceanic's outsourcing.

However... we're still stuck with 7mbps internet in Waikoloa, with no upgrade in sight for who knows how long, whereas Oceanic can offer 100mbps for the same price. I really don't want to make the switch, but life demands better internet service.

Anybody have experience with both? Will I be disappointed if I make the switch? I've heard some people say that even though you'd think it should be 14x better, there's no noticeable difference, but I don't know how true that is.


   Δ Cable
    Mark S2 -- Friday, 21 April 2017, at 8:59 a.m.
   Δ I have to vote for Oceani reluctantly
    Ronald HM -- Friday, 21 April 2017, at 11:40 a.m.
   Δ Hawaiian Telcom vs Oceanic
    Lorelei R2 -- Friday, 21 April 2017, at 1:12 p.m.
   Δ AARRGGG Gamers and Internet
    Ronald HM -- Friday, 21 April 2017, at 5:48 p.m.
   Δ Oceanic Time Warner Cable Is The Best
    Aaron S -- Friday, 21 April 2017, at 7:34 p.m.
   Δ Depends upon your sophistication with tech gear
    Ronald HM -- Saturday, 22 April 2017, at 12:10 p.m.
   Δ Cable Modem/Router Combos
    Aaron S -- Saturday, 22 April 2017, at 12:31 p.m.
   Δ Hawaiian Telcom's DSL keeps working in a blackout
    Rich E2 -- Thursday, 27 April 2017, at 12:03 p.m.
   Δ Interesting excuses. Don't believe it...
    Ronald HM -- Thursday, 27 April 2017, at 12:46 p.m.
   Δ The quality of life depends on which way the wind blows
    Rich E2 -- Thursday, 27 April 2017, at 1:41 p.m.
   Δ Watch the birds
    Ronald HM -- Friday, 28 April 2017, at 11:21 a.m.
   Δ Hawaiian Telcom Is Upgrading....but
    Aaron S -- Saturday, 29 April 2017, at 9:25 a.m.
   Δ Hawaiian Telcom Is Upgrading.
    Jeff N -- Sunday, 30 April 2017, at 8:04 p.m.
   Δ Oceanic Time Warner
    Peke G -- Saturday, 22 April 2017, at 6:02 p.m.

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