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United Hilo to LAX

Posted by Robby R on Wednesday, 21 December 2016, at 9:11 a.m.
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In response to 140267: Alternatives to Flying Dogs in Cargo, posted by Susan Y on Wednesday, 23 November 2016, at 10:31 a.m.

We booked our two rescue dogs in cargo on United on the Hilo-LAX non stop flight. There were many advantages since the flight is at night and the temp. is cooler. For the dogs it is their normal sleeping time so it was easier on them. The United staff in Hilo was amazing. They were very caring and compassionate. Even after the 45 minute check in process (mostly paperwork) they let us stay wit h our doggies until we needed to go to the gate. When on the jetway we asked one of the baggage handlers if our dogs had been placed on the flight and the woman said that she had personally put them on and they were not with any other dogs and were sleeping. She then came on the flight and reassured us that they were doing fine. When we arrived at LAX at 6 AM we went to the Pet terminal and they brought out our dogs who were fine. The pet terminal has it's own free parking area and a grassy area to allow pets to relieve themselves. Our dogs are 63 and 42 Lbs and we were charged for their weight plus the kennels. The total shipping fee was $850.

I also know a retired Matson captain and he told me that they used to ship a woman's horses every year from California to Maui in a converted container designed to house and protect the horses. Matson required that a stablehand be on board to care for the horses who was allowed to stay in the ship's quarters.


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